OX App Suite Cloud
Packages and Business Models
Boost your business with two carefully designed business models. The most flexible packaging available for hosted email.
Four easy steps to get ready for launch and start selling:
OX App Suite Cloud
Packages and Business Models
Boost your business with two carefully designed business models. The most flexible packaging available for hosted email.
Four easy steps to get ready for launch and start selling:
Find out more about:
-
OX App Suite options and services.
Learn more -
OX App Suite Cloud packaging.
Learn more -
Get ready for launch.
Learn more -
After going live.
Learn more -
Two deployment options for OX App Suite.
Learn more
OX App Suite Options and Services
OX App Suite Cloud Your Own Way
Migration Services
Years of experience in migrating customers’ end-users. We work with you on the best way to do this:
- Project based migration.
- Automated/Tool-based migration.
- Interactive migration triggered by Admins or end-users.
Our Cloud Management Console
Our console provides:
- Customer Care Tools with AV/AS log access.
- User and NPS Metrics.
- Platform Reports.
- End-user announcement service.
- Open API access - Provisioning, Theming, Migration etc.
- And much more...
Branding Options
We let you promote your brand:
- Customize all URLs (Server, SMTP, IMAP, POP3, etc.).
- Theme and customize the webmail Login page.
- Customize product name.
Professional Services
Our experts can help with:
- Integration services.
- Single Sign On (OpenID Connect and SAML).
- Any other project-based services.
Upsell – In Webmail UI
Tools and advice:
- Create and manage campaigns.
- Creating behavioral rules for in-app-upsell.
- Access to upsell dashboards and reports.
- Even help with traditional website selling pages.
Access to Customer Success Resources
Our experience at your fingertips:
- Positioning and packaging.
- Go to market strategy.
- Online training (e.g. Custom Care).
- Post launch strategy and support.
OX App Suite Cloud Platform On-boarding Services
- Our Customer Success team will introduce the tools available.
- Access all our on-boarding tools.
- We are there to help.
Migration Services
- White Glove Migration.
- Automated Migration.
- Interactive Migration.
Cloud Management Center
Access the Cloud Management Console:
- Customer Care Tools.
- User Metrics.
- Platform Reports.
- Announcement service and much more.
Custom Server Names Package
- Customiz the URLs (including Legal and Privacy Policy).
- Join Workshop/Training.
- Theme the Login page.
- Add custom “Learn More URL”.
- Customize the Product Name.
Customer Success Services
Guidance available on:
- Setup.
- Go to market.
- How to move forward.
Professional Service
Support available for following:
- Installation.
- Integration.
- Project-based service.
Custom Theming
- Logos.
- Colours.
Single Sign On Package
- Support for OpenID Connect and SAML.
- Including a 2-day workshop.
Choose Your Storage Plan
Billed on average storage per user per period OR
purchase bands of storage quotas:
- 10, 25, 100 GB Email Quota.
- 100, 1000 GB Drive Storage Quota.
Upsell
Access to advanced upsell tools.
- Create and manage your campaigns.
- Create behavioral rules.
- Access to Dashboards and Reports.
OX App Suite Cloud Packaging
Essential
Billed on average storage
used per period.
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- Calendar
- Task
- Portal
- Address Book
- Antivirus/Antispam
- 1 GB Storage (average use)
Enhanced
Billed on average storage used per period OR purchase bands of storage quotas*.
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- Essential plus ...
- OX Text
- OX Presentation
- OX Spreadsheet
- OX Drive Storage
- OX Drive Sharing
- OX Drive Third Party Storage
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- OX Drive for macOS, Windows, Android & iOS
- Email Undelete
- 2 GB Storage (average use)
Add-ons
For each package
PGP & S/MIME Encryption
Email and OX Drive.
OX Advanced Security
On-click scanning.
Forward Only
With AV/AS.
*Bands of storage quotas:
➢ 10, 25, 100 GB Email Quota.
➢ 100, 1000 GB Drive Storage Quota.
Package OX App Suite Cloud for Your Users
In many cases you offer your users the same packages that you selected from Open-Xchange. Note, you can still create any packages that you want. For example:
- A simple email only package with, for example, advertising.
- An upgrade package without advertising.
- A Calendar and storage package/upgrade.
Get Ready for Launch
All You Need for a Successful Launch
Open-Xchange can provide resources to help with the following:
- Defining packages and pricing.
- Content, video and images for your website.
- Marketing campaign assets and tools.
- Upselling best practices.
- Training your Customer Care agents.
After Going Live
- Monitor your success using our CMC Dashboards - from migration progress to onboarded users.
- Your Customer Care/Support team benefit from the CMC for quick issue resolution.
- Monitor campaign performance with our DMP campaign dashboards.
- Refine your promotions, do A/B testing, split your demographics etc.
- User metrics.
After Going Live
- Monitor your success using our CMC Dashboards - from migration progress to onboarded users.
- Your Customer Care/Support team benefit from the CMC for quick issue resolution.
- Monitor campaign performance with our DMP campaign dashboards.
- Refine your promotions, do A/B testing, split your demographics etc. as time goes on.
- User metrics