Security, privacy and trust are the core of the
Open-Xchange approach

Trust center

We believe that privacy is a fundamental right for all users of communication services

Delivering secure products that support privacy

  • Established information security management system, supported by applying secure coding techniques, and using independent product audits, penetration testing and bug-bounty programs to anchor security in the development of our solutions
  • Our products do not collect information that users don't want to share and we do not sell any data to third parties
  • We have also launched the Trusted Email Services (TES) initiative, aimed at raising awareness around email security threats and promoting the deployment of technologies that address trust, security and privacy issues
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Four Commandments of Trusted Internet Services

Open-Xchange solutions are developed according to the Four Commandments of Trusted Internet Services:

  • A service must be available from many providers
  • The service must (also) be available as software
  • It must be possible to move user data from one solution to the other
  • The software should be available as source code to everyone
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Security and privacy in action

Stringent industry standards

  • Open-Xchange products and services are based on industry best practice - designed to meet the most stringent privacy and security standards
  • We give our customers the tools they need to meet their compliance and reporting requirements, and data ownership, security, transparency and accountability are all fundamental parts of our contracts
  • We are proud that Open-Xchange has been independently certified according to the ISO 27001 standard since 2014 and is continuously improving on that achievement
Download our ISO/IEC 27001 Certificate
Stringent industry standards

Privacy & compliance

Trust is an essential part of all our relationships, whether you're a customer, partner or supplier. Transparency is also part of Open-Xchange's DNA, and we work hard to establish and maintain trust. As a result:

  • Customers – not Open-Xchange – own their data
  • Open-Xchange will not sell your personal data to third parties, and never processes personal data from our services for any other purposes than those agreed on
  • If you want to know more, you can download the OX Cloud Data Processing Overview or the Open-Xchange Technical Organization Measures Overview
Privacy & compliance

Trusted parters

Open-Xchange works closely with partners who share our philosophy and approach to privacy, security and trust. Our partners include IONOS, Rackspace and X-ION.

  • Find out more about IONOS
  • Find out more about Rackspace
  • Find out more about X-ION
Trusted Partner

Security ratings and evidence

  • We are happy to provide transparent insight into our security program
  • Explore our shared profile to learn about our efforts and check against your vendor compliance requirements
  • We love to grant you full access to our security profile, please get in touch to get started!
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We are open source

Flexibility and trust for providers and their customers
 
  • All Open-Xchange products are open
  • Source code level access to all components for complete transparency and long term support
  • Auditability ensures data privacy and security over all components
  • OX supports a federated internet model with no all-dominant players or walled gardens
  • Open and published APIs: open standards enable extensibility and differentiation
  • Contributions from the open-source community enhance robustness and reliability
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