Commercial Support
Professional Support for
your OX products
Support Packages
Learn about our support packages and which fits best for you to deliver the best possible and stable user experience. Our support packages cover all OX products (exluding mobile OX Drive Clients) including OX PowerDNS and OX Dovecot Pro.
For more detailed information about our support packages, please get in contact with us.
Standard
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maximum resolution time
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Premium
Less than 1M users
2h maximum response time
24h maximum restoration time
5 working days
maximum resolution timeUnlimited tickets
Email Communication
Phone via Call Back
24x7x365 level 1 support available as an optional extra
Optional OX Drive Clients
Platinum 24x7
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maximum resolution time
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