Showcase Success
Customer Examples

 

Examples of long-term success

The OX Customer Success team will partner with you on key initiatives to ensure your long-term success. Our goal is to ensure that you get up to speed quickly in order to accelerate your speed to market. 

We partner with you end-to-end, helping build your growth hacking strategies focused on acquisition, retention, recommendation and revenue. The OX Customer Success team will help you identify opportunities, prioritize projects, design programs, develop growth strategy and promotional campaign strategy, oversee execution, and analyze your results. 

Scroll down for some examples of our work.

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TalkTalk Telecom Group plc is a company which provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom.

The OX Customer Success team worked very closely with TalkTalk on a full-service engagement for their migration to OX App Suite.

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Post-Migration

The post-migration landing page provides an overview of the new TalkTalk Mail features, FAQ’s and Troubleshooting help. It can be easily accessed from within TalkTalk Mail.

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Pre-Migration

The pre-migration page announces the email upgrade to TalkTalk Mail customers before they are migrated. Provides an overview of the benefits to users and helps them prepare for their upgrade:

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Post-Migration

The post-migration landing page provides an overview of the new TalkTalk Mail features, FAQ’s and Troubleshooting help. It can be easily accessed from within TalkTalk Mail.

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Post-Migration

The post-migration landing page provides an overview of the new TalkTalk Mail features, FAQ’s and Troubleshooting help. It can be easily accessed from within TalkTalk Mail.

Videos

For TalkTalk, we have created a branded product introduction video that highlights all of the new features in the new TalkTalk Mail.

Additional tutorial videos provide step-by-step guidance for customers on how to use their TalkTalk Mail account.

TalkTalk Product Introduction

Videos

For TalkTalk, we have created a branded product introduction video that highlights all of the new features in the new TalkTalk Mail.

Additional tutorial videos provide step-by-step guidance for customers on how to use their TalkTalk Mail account.

Getting Started

Mail

Folders

Calendar

Settings


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GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company, headquartered in Scottsdale, Arizona. As of March 2019, GoDaddy has approximately 18.5 million customers and over 9,000 employees worldwide.

The OX Customer Success team partnered with GoDaddy to help improve their performance in already established brands in Europe as well as with their launch activities in Latin America, India, Malaysia, South Africa and Turkey.

To learn more, take a look at our Customer Case Study together with GoDaddy.

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Product Introduction Videos

Product Introduction Videos provide an overview of the features of Professional Email. Videos are created in the local language and / or regional accent.

GoDaddy Product Introduction

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Landing Pages

The GoDaddy Landing Page serves as the sales page providing an overview of the features of Professional Email and displays the different types of packages available for purchase.

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The Optimum brand, available in the New York tri-state area, provides a full in-home connectivity and entertainment experience through high-speed Internet, digital TV, voice services and Optimum WiFi.

The OX Customer Success team partnered with Optimum on a range of content for their migration to OX App Suite.

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Landing Page

The Optimum Email Landing Page provides an overview of the new features and tutorials to help customers get started. 

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Videos

For Optimum,  we have created specific, branded videos to support the onboarding of their users.

The additional tutorial videos are designed to provide step-by-step guidance for customers on how to use their Optimum Email account.

Optimum Product Introduction

Videos

For Optimum,  we have created specific, branded videos to support the onboarding of their users.

The additional tutorial videos are designed to provide step-by-step guidance for customers on how to use their Optimum Email account.

Getting Started

My Dashboard

Mail

Calendar

Settings

Learn how Open-Xchange helps customers

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Increased end-user activation

OX products lead to increased user activation and a significant drop in monthly customer churn for GoDaddy.

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Premium user base growth

1&1 uses OX App Suite to increase customer satisfaction and productivity while growing their premium user base.

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Performance improvement

With OX Dovecot Pro and OX productivity tools, Rackspace provides the best possible performance to their customers.

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Robust & high-performance DNS

Equipping BT with DNS to meet current broadband as well as future 5G and IoT traffic and security demands.

Additional Customer Examples available upon request.

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