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Jobs at Open-Xchange

Interested in becoming part of something big?
You have landed in the right place. We are always looking for great talent to join our variety of departments. Check out our current job vacancies below or send us your speculative application. Become part of an exciting team at OX.

Europe | Europe | prse02/03-17-ws

Solution Engineer PDNS - Europe (f/m/d)

Don’t just go to work. Thrive.
Here are people committed to openness, a rebellious business spirit and they have the will to revolutionize the market.

We are eMail
Worldwide companies like: 1&1, STRATO, Host Europe, NetCologne, network solutions / and Rackspace use our "white label" products for eMail and collaboration.

Open people for an open source!
Join the force which works on products to support people in their daily digital life without sacrificing their personal freedom and protect their data.



Daily activities alternate between working on customer issues and actual "Professional Services for customer implementations (both on & off-site). As a Solutions Engineer (with a focus on PowerDNS) you will work closely with the PowerDNS development team, as well as other parts of Open-Xchange like the Dovecot development, sales and Product Management teams from within the European Service team.

OX believes in hiring talent and training for skills. We think Implementation & Support is a great step into a promising career. We are specifically looking for candidates willing to learn quickly while delivering great service and support. The close cooperation between the Global Services Dep. and the Sales, Support and Development teams throughout the rest of the larger Open-Xchange organisation, means growth opportunities inside and outside the team. In other words, this position is a great opportunity for your personal development.


Your passion / Your job

  • Implementation & Support of PowerDNS technology for our customers
  • Investigate and reproduce complex custom issues, test solutions, help implement fixes
  • Providing technical support during complex deployment projects and roll-outs
  • Evaluation of customer environment, creation of custom integration concepts, and writing SOWs for actual implementations
  • Customer communication and managing (technical) relationship
  • Work closely with PowerDNS (including Open-Xchange and Dovecot) development, sales, and product management teams
  • Manage architecture, design and documentation for customer solutions & projects
  • Hands on training of customer’s administrators and support team



What do you bring to the table

  • Good knowledge of DNS technologies and solutions (Open source and commercial).
  • Knowledge and experience with PowerDNS is a bonus
  • Experience in system administration or support of Unix or Linux systems, ideally in the hosting/telco market.
  • In-depth knowledge of and demonstrated experience with Linux systems
    Experience with System architecture and design (design and analysis of complex setups in heterogeneous environments)
  • Good understanding of large, complex networking environments (IP, Anycast, Telco mobile and broadband networks, etc.)
  • Hands-on experience with Ansible, cloud technologies and databases (one or more like MySQL, PostgreSQL, Redis or sqlite)
  • Knowledge of Lua script and/or C++ is a bonus.
  • Ability and willingness to work independently and to travel international
  • Excellent verbal and written communication skills in English - multi-lingual candidates (in German, Dutch, French, Spanish or Italian) have an advantage
  • Experience with mission critical systems
  • Knowledge of large scale E-Mail systems is a bonus



What do we offer


  • Training and personal development
  • Home Office and the opportunity to work from one of the many offices we define as the OX world
  • The latest in IT equipment
  • Flat hierarchies combined with "Open Door" policies
  • Personal development in a dynamic environment

About Open-Xchange

Open-Xchange (OX) is a market leader in Mail / Messaging and DNS-based security services, with more than 200m seats sold through international hosting and telco providers worldwide, including partners such as 1&1, Orange, Italiaonline, Comcast, GoDaddy or Softbank.

We at OX have our roots in Open Source, and this has shaped our view of the world and culture – open, diverse, and with a bias to act, giving everyone at OX room to take responsibility within their team and grow. OX believes in an internet that is open, safe and free. We want to create competitive products that allow our providers to deliver secure internet services with a great user experience, and that respect privacy and generate value.

With some 270+ people worldwide, OX develops and operates Open Source software (aaS) for mail / messaging (OX App SuiteOX Guard) and collaboration / productivity (OX DriveOX Documents). OX’s  Dovecot is the world’s dominant open-source IMAP server software, and our PowerDNS provides secure DNS services to our telco customers and their users.

Our business is fast-paced and changing constantly. We are looking for people who share our beliefs, who are out there to make a difference, are entrepreneurial and enjoy working in a high-tech environment as part of a truly international team. OX is headquartered in Cologne, Germany, with further locations throughout Germany (Hamburg, Bremen, Dortmund, Cologne, Olpe and Nuremberg), the USA (Louisville, KY), Finland, the Netherlands, Italy, France, Spain and Japan (Tokyo).

If you are interested, please contact Jochen F. Schude for further information - or send us your paperless application with a cover letter including the job ID (see at the top left corner), tabular CV, certificates, salary expectations and the earliest possible date of entry by e-mail to recruiting at