Maintenance Subscription
Open-Xchange provides a wide range of support offerings. Maintenance is provided as a service for a specified period of time and includes:
- Access to Open-Xchange Maintenance Portal
- Access to additional documentation, scripts and other helpful information
- Access to manuals
- Access to a comprehensive knowledge base (Web based support)
- Access to a Customer Forum where customers are able to exchange and share their experiences with other customers (User Knowledge Exchange)
- Updates for the purchased products
- Bug fixes
- Security Fixes
- Feature enhancements
- Upgrades for purchased products
- New major versions made available during the maintenance period